Reference

Terms and Conditions for Your 78f Account

These terms set out what you agree to when you open and use your 78f account — including how deposits via bKash, Nagad, and Rocket are handled, what we expect from you, and what you can expect from us.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredWallet rules includedDisputes handled here
78f Terms and Conditions for Your 78f Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

Live Chat Open the chat widget from any page on 78f. Our support team can clarify any clause in these terms and log a formal dispute on your behalf during staffed hours.
Email Support Write to our support address for written records of your query. Include your account number and the specific term you are asking about so we can respond accurately and promptly.
Account Help Centre The Help section in your account dashboard covers common terms questions — payment verification steps, account suspension reasons, and how to request a data review.
HOW WE HANDLE YOUR ACCOUNT

Account Security and Data Under These Terms

Data We Hold

We store your account registration details, wallet identifiers such as your bKash or Nagad number, transaction history, and session logs. We keep only what is needed to run your account and verify withdrawals.

Cookies and Sessions

Our platform uses session cookies to keep you logged in and preference cookies to remember your last lobby view. You can manage cookie settings in your browser, but disabling session cookies will log you out automatically.

Account Security

Your account is protected by a one-time password sent to your registered mobile number at each login. Never share that OTP with anyone — we will never ask for it over chat or email.

Requesting Changes

To update your registered wallet number or request deletion of your account data, contact support via live chat or email with your account ID. We action verified requests within a reasonable period under applicable law.

Common Questions About These Terms

These terms apply to anyone who opens a 78f account and uses the platform, including depositing via bKash, Nagad, or Rocket. Eligibility depends on your local law and whether your region is supported.

We may update these terms at any time. The revised version is posted on this page with immediate effect. If you keep using your account after a change, that counts as acceptance of the updated terms.

Withdrawals are held until wallet identity is confirmed. Your bKash, Nagad, or Rocket account must be registered in the same name as your 78f account — mismatches are flagged and sent for manual review.

No. Each person may hold one account only. If we detect duplicate accounts linked to the same identity, wallet, or device, we may suspend both accounts and review any pending withdrawals under our verification process.

Open a live chat session or email our support team with your account number and a description of the dispute. We log every formal dispute and respond with a decision based on the terms in force at the time of the transaction.

We hold your registration data, wallet identifiers, and transaction records for as long as your account is active and for a period after closure as required by applicable law. Contact support to request a data summary or deletion.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.