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How 78f Handles Your Personal Information

Your account data, payment details, and browsing activity are handled with care at 78f. This policy explains what we collect, why we collect it, and how you can access or remove it — with availability depending on your local law and eligible region.

Account Data ProtectedbKash, Nagad, Rocket Transactions CoveredYour Rights, Clearly StatedBangladesh-Focused Policy
78f How 78f Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right place to start. We aim to respond to data-related requests within a reasonable timeframe, and we will let you know if we need more details to process yours.

Team online

Live Chat

Start a chat from the lobby footer. Available during standard support hours for account and privacy queries.

Email Support

Send your data request or privacy concern to our support address. Include your registered account email so we can verify your identity.

Account Settings

Some data — like your contact details and communication preferences — can be updated directly from your account settings page without contacting support.

DATA SECURITY

How We Protect What You Share

Security is built into how your account works, not added as an afterthought. Every login uses OTP verification sent to your registered number, so access requires something only you hold. Payment data from bKash, Nagad, and Rocket passes through encrypted channels and is never stored in plain text on our side.

Encrypted Transactions

All payment activity — deposits via bKash, Nagad, or Rocket — moves through SSL-encrypted connections. Your wallet credentials are never stored on our servers.

Cookie Controls

We use session and preference cookies to keep your lobby experience consistent. You can review and clear these through your browser settings at any time.

Retention Policy

We keep your data only while your account is active or while legal obligations require it. Closed accounts are purged of non-essential data on a rolling schedule.

Data Request Process

You can request a full copy of your account data or ask for corrections by contacting support with your registered email. We verify your identity before processing any request.

Privacy Questions, Answered Directly

These are the questions we hear most often about how your data is handled at 78f. If yours is not here, reach out through live chat or email.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. Device and session data is also collected to secure your account and improve lobby performance.

We do not sell your personal data. We may share it with payment processors like bKash or Nagad to complete transactions, and with service providers who help us operate the platform, under strict data agreements.

Contact our support team via live chat or email with your registered account address. We will verify your identity and send your data summary within a reasonable timeframe.

Yes. You can request deletion by contacting support. We will remove non-essential data promptly. Some records may be retained where local law or our legal obligations require it.

Non-essential data is removed on a rolling schedule after account closure. Records tied to transactions or legal obligations are kept only for as long as those obligations apply in your region.

No. Payment credentials for bKash, Nagad, and Rocket are never stored on our servers. Transactions pass through encrypted channels and only confirmation records are retained for your account history.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.